Frequently Asked Questions
We understand that planning an event can raise a lot of questions, and we want to make the process as smooth and enjoyable as possible for you. Below are answers to some of the most common questions we receive. If you don’t see what you’re looking for, feel free to reach out, and we’ll be happy to assist you!
1. What services does Cenai’s Grazing Galore offer?
At Cenai’s Grazing Galore, we offer a variety of services including grazing tables, charcuterie boards, grazing boxes, themed packages, and personalized menus. Whether you’re hosting a small gathering or a large celebration, we have a tailored solution for every occasion.
2. How do I place an order?
You can place an order directly on our website through our booking system. Simply select your desired service, choose a package, and provide the details of your event. If you’re unsure about what to select, feel free to reach out to us for personalized guidance.
3. Can I customize my grazing table or charcuterie board?
Yes! We specialize in creating personalized grazing experiences. You can select from our menu options or work with us to design a custom spread that fits your theme, preferences, and dietary restrictions.
4. Do you offer delivery or setup?
Yes, we offer full-service setup for all our grazing tables. Delivery options are available depending on your location and event size. Be sure to mention your delivery requirements when booking.
5. Are the prices on your website inclusive of tax?
Our prices listed on the website are exclusive of Virginia state sales tax. The total cost will include taxes and any applicable processing fees depending on your payment method.
6. What’s included in each package?
Each package includes a carefully curated selection of cheeses, fruits, nuts, vegetables, bread and cracker assortments, and accompaniments. Additional items like plates, silverware, and linen tablecloths are available as add-ons for an extra fee. The specifics will depend on the package you choose (Essential, Elevated, or The Grand).
7. Can I modify or cancel my order?
We understand that plans can change! You can modify or cancel your order up to 7 days before your event. Please note that a cancellation fee may apply.
8. Do you accommodate dietary restrictions?
Yes! We offer options for vegetarian, vegan, gluten-free, and dairy-free diets. Simply let us know your dietary preferences when placing your order, and we’ll tailor the selection to meet your needs.
9. How far in advance should I book?
We recommend booking at least 2-3 weeks in advance to ensure availability. For large events, booking earlier is ideal.
10. Do you provide tables for events?
Tables are not included in our service and must be provided by the client. We can offer guidance on what size table to use based on your selected package.
11. What is the minimum order requirement?
Our minimum order is for a 6-foot grazing table, though we offer smaller options like Graze-to-Go Boxes for more intimate gatherings.
12. How do I know what size grazing table I need?
When booking, we’ll provide recommendations based on the number of guests and the type of event. If you're unsure, feel free to reach out for a consultation.
13. How do I pay for my order?
We accept payments via booking system. A deposit is required to secure your booking, and the balance is due before the event. If you prefer to pay in cash, please contact us directly. We will arrange to meet in person at a designated location to secure your booking date and availability. Your reservation will be confirmed upon receipt of payment.